BiblioCommons unavailable Saturday night and Sunday morning (9/13 and 9/14)
From Saturday at 10 pm until Sunday at 8 am, My PCCLD will be unavailable due to maintenance. The Classic Catalog will be available.
Classic Catalog: http://opac.pueblolibrary.org/uhtbin/cgisirsi.exe/x/SIRSI/0/57/60/1180/X?user_id=WEBSERVER
Classic Catalog: http://opac.pueblolibrary.org/uhtbin/cgisirsi.exe/x/SIRSI/0/57/60/1180/X?user_id=WEBSERVER
New Maroon 5 album 'V' available on Hoopla!
Hoopla's been adding some great streaming music, including the latest from Maroon 5, a band that "been sneaking into ear canals and embedding seemingly irremovable songs in four minutes flat for more than a decade" according to Billboard.com.
What do you do to provide excellent customer service?
Responses to this question from the recent Customer Service Survey demonstrate some of the many ways in which we are getting service right! Here is a sample:
Hours of Service - New Libraries
Hours of service have been determined for the three new libraries, totaling 52 hr/wk.
M-Th 10am-7pm
Fri & Sat. 10am-6pm
M-Th 10am-7pm
Fri & Sat. 10am-6pm
Donaldson, Freddie Bryon
Suspended for being aggressive with customers and staff.
Tom L. and Anna Marie Giodone Library and Greenhorn Valley Library
I am pleased to announce that the new library currently under construction on the St. Charles Mesa (24655 US Hwy 50E, Pueblo, CO 81006) has been officially named the Tom L. and Anna Marie Giodone Library by action of the PCCLD Board of Trustees at their regular meeting last evening.
New Fine Waiving Guidelines
At your next staff meeting your manager will be going over the new fine waiving guidelines for staff and managers.
Only Two Satellites Left!
As you may recall, PCCLD permanently closed a number of satellite libraries last spring. Just recently we also closed the Risley, Rye and Craver Satellites in preparation for the opening of the new libraries.
Lane, Alex
This patron has been reinstated. The patron has served the suspension term plus additional time without any further verifiable documentation, incidents, or occurrences. Patron was eligible for reinstatement on 08/15/2015.
Assault on customer
Assault on customer
