CLAIMS RETURNED CASE STUDY: A patron reports an item she returned still displays in Checkouts. Included are tips for communicating with patrons in Claims Returned situations. Attachment included.

Did you miss our presentation on Staff Day? Do you want some advice on communicating with children and teens? Have no fear! Our presentation is attached!

Patron has been reinstated. The patron has served the suspension term plus additional time. This reinstatement has occurred due to an inability to locate any further verifiable documentation or occurrences. Patron has been eligible for reinstatement since 07/13/2017.

Alayih Quintana has been suspended from all libraries for fighting.

Jade Jaramillo is suspended from all libraries for fighting.

Good afternoon!  Next week, February 21-27, is a reference counts week!  This is a week where we have to pay extra attention to the questions we are being asked - and track reference questions.

The Steering Committee has released a list of replacement fees for misc. items.
A printable version can be downloaded below or from the "Documents" page.


RFID Tag: $1
DVD/Game Case: $2
Playaway Battery Door: $1
Playaway Case: $3

Good morning!  I wanted to thank everyone for your attention during the Security Presentation.

Patron has been reinstated. The patron has served the suspension term plus additional time. This reinstatement has occurred due to an inability to locate any further verifiable documentation or occurrences. Patron has been eligible for reinstatement since 02/15/2016.

Emma Hixon is suspended from all libraries because of soliciting at Rawlings.