Even with:
133 pages of Customer Service Policy & Procedures,
129 pages of procedures in the Circulation Training Modules,
Countless hours of training provided during staff & committee meetings, staff training days, and on-the-job experience . . 

With three new libraries, it was important to update the letterhead so our correspondence shows all of the new libraries.  The letterhead template can be found on the O: drive under FORMS or in Documents in the PORTAL. 

Please begin using the new letterhead immediately.

I hope most of you have had an opportunity to meet Jeanette Cortez, our new Accounting Specialist.  Jeanette has taken over the job responsibilities of Michelle Stitt, who resigned in August.

The Technical Services Department is seeking a temporary, part-time Mail Technician to work 20 hours per week from now through the end of January.  The general hours for the job are from 10:00 AM - 2:00 PM Monday through Friday.

The final step in the new Pay-For-Performance compensation system is now ready to go.  Individual employee pay raise notifications for 2014 will be delivered before the end of this year and compensation changes generally will become effective for all current employees on January 1, 2015, and wi

Did you know that customers can submit feedback through the online catalog? I get several comments or questions each week, and many of them are very positive about our staff and the services we provide.

As you know, the new Lucero Library now is open for business as of Tuesday of this week!  

During our recent insurance renewal process, it has come to my attention that we're remiss in addressing a potential liability for the District.

The purpose of the Friends Scholarship Program is to enhance the capability of the Pueblo City-County Library District to deliver high quality service to the citizens of Pueblo County by assisting in the professional development of existing employees who are interested in pursuing a career in librar

This year we are shattering each of our key result records.  Here’s the scoop.  Already through November: PCCLD has checked out more books and other materials than ever, program attendance is at an all-time high, and digital use is off the charts.  We also are on the verge of going ov