Unknown

Male patron came into the library around 3pm (pic 1). He had been in the day before (8/3) and had complained as he was leaving about some children in the library (Arnold children - regulars). This time, the patron sat at his computer for no more than 5 minutes before he came to the desk to complain about the children again. He said he wanted to speak with a manager and I told him I was the manager. He then yelled, "No I need to speak to your boss, like a corporate manager because I've been in here the last 2 days and both times these kids are running around like it's a freaking jungle gym and I just got out of the joint and I don't like people coming up behind me and stuff." Rachel Packard and Jennifer Sullivan were there as well and he said something to Jennifer about being disrespectful. I apologized for his experience but he wanted to speak to someone other than me, so I gave him Jon Walker's card and he left. When Lise Christofferson arrived at 5, she let us know that there was some vulgarity written outside with sidewalk chalk (pic 2). I looked back on the camera footage and caught him writing the message (Video link: https://vimeo.com/583406829 Password: 8/4/2021). I would like to have security on-hand today around 3 in case he returns. He had scared the other patrons (especially the Arnold children), my coworkers, and myself with his strange behavior.