SUGGESTIONS ON HOW TO DEAL WITH A FRUSTRATED/ANGRY PATRON
 
*Approach individual with a calm professional demeanor and   introduce yourself.

*State to individual that you are there to help and find out what the   problem is.

The internal PCCLD materials and cash courier services will begin today under the direction of Tony Varela, Security Supervisor.  The courier duties will be performed by Connor Gosney, Monday through Friday, and by Jeffrey Martinez on weekends.  Both couriers can be reached by calling

Food security is an issue for many of our young patrons, and PCCLD is happy to partner with D60 to get food to the youth who need it. Attached is the 2018 schedule of lunches by location - note that there will be lunches at Rawlings, Barkman and Lamb as well as Books in the Park.

It's been one week since our migration from Room Reserve and Online Calendar to Spaces and SignUp! Whew! That week flew by! But that was the easy part.

Kayleen Shepley, current MHT at Pueblo West, will be leaving the library district May 6th for an internship opportunity with her academic program. We wish Kayleen the best in her future career!

The National Medal for Museum and Library Service is our nation’s highest honor awarded to libraries and museums.  It is annually given by the Institute for Museum and Library Services (IMLS) in recognition of exceptional service to the community and making a difference in the lives of individu

Smoking marijuana in rear parking lot behind library. (Lucero)

This patron has been reinstated. Patron was eligible for reinstatement on 10/14/2018. Patron has served the suspension term plus additional time without further verifiable or documented occurrence/incident. 

Physical Assault of Patron.  (Rawlings)

This patron has been reinstated. Patron was eligible for reinstatement on 04/23/2019. Patron has served the suspension term plus additional time without further verifiable or documented occurrence/incident. 

Summer Reading is so close! I am very excited to share this sneak peek of our medal. The medal is the final prize for youth who complete at least one board in June and one in July. Many of our young patrons collect these medals year after year and treasure them.

Read Out Loud will begin tomorrow and end on Thursday. Thousands of 2nd-5th graders will be visiting the Rawlings Library to see James Burks. He is the author and illustrator of several books. We will be featuring Bird and Squirrel a graphic novel series about friendship.